Privacy Policy
Aardstone Benchtops  ("we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services and advertising.

1. Information We Collect
We may collect personal information from you when you:

Contact us via our website forms, phone, or email

Request a quote or further information about our products or services

Interact with our website, advertisements, or social media

This may include your name, phone number, email address, and other details you choose to provide.

We also collect certain technical information automatically, such as your IP address, browser type, device information, and website usage data (including pages visited, time on site, and referring links).

2. How We Use Your Information
We use your personal information to:

Respond to your enquiries and provide customer support

Supply you with product or service information

Improve our website, services, and advertising

Conduct remarketing and advertising campaigns (including through Google Ads)

Comply with our legal obligations

3. Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience, measure website performance, and deliver relevant advertising.

You can choose to disable cookies through your browser settings, but this may limit some functionality of our website.

We use Google Ads and related services (including remarketing and conversion tracking). These services may use cookies or device identifiers to show you more relevant ads based on your visits to our site.

For more information and to manage your Google advertising preferences, visit:

Google Ads Settings: https://www.google.com/settings/ads

Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

4. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party providers who assist us in operating our website, conducting advertising, or delivering services.

These providers may process or store data outside Australia (for example, in the United States). When this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.

5. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Access, Correction & Complaints
You may request access to the personal information we hold about you, or request corrections if it is inaccurate.

If you wish to make a privacy complaint or exercise these rights, please contact us using the details below. Please provide your name, contact details, and information about your concern. We will investigate and respond within 30 days.

7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we will take reasonable steps to destroy or de-identify your information.

8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us
If you have any questions about this Privacy Policy, or wish to make a request or complaint, please contact us.